Like our name Biome, we're all an interconnected community of plants and animals existing in harmony.

We're here to help you step along the journey to living more harmoniously.  Through our thriving conscious community online, grassroots and school partnerships, like-minded suppliers, social media networks, and our four physical stores in Brisbane, we educate, encourage and advocate for the changes we want to see in the world.

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» Start counting the waste you are saving and how healthy and empowered you feel! 

Short history, from our Founder

Since I started Biome in 2003, we have grown to a team of around 46 people driven by doing what's right for our community, not what's easy or most profitable.

We started as an online shop – the first online eco store in Australia - soon after which we opened a physical store in Paddington, Brisbane. Our second store opened in the Brisbane CBD in 2007 - I believe the first eco store in a Central Business District anywhere in the world!  Paying high rents was a risk, but we were bringing toxin-free, sustainable alternatives to the heart of mainstream shopping. Our wonderful conscious community responded and with their support we're still there.  We have since opened stores at Indooroopily Shopping Centre, and 216 Riding Road in Balmoral. Building a business has been as tough as everyone warns it will be!

One of the experiences that led me to act was an encounter with orangutans in 1996 deep in the Kalimantan jungle (yes, Biome germinated for many years).  For her book What can I do?, Lisa Harrow quoted me: "When you look into an orangutan's eyes, it is so close to a human looking back - you can see their emotions, their vulnerability. This magnificent animal is master of its habitat but defenceless against the destruction humans are wrecking. They really are symbolic of the animals and people suffering all over our planet because we are messing with the natural order."

From day one, I have carefully researched and questioned each supplier for truth in labelling and safe ingredients.  I have been told many times, in a way suggesting I was doing something wrong:  "Tracey, no one else has ever asked that question."  An answer that at first made me feel foolish, but I soon learned to take it as a compliment!

We're proud of these milestones that show the real change we are creating together:

  • B Corporation certification
  • Endorsement from Palm Oil Investigations Australia as a palm oil free* brand.
  • We measured just some of the waste the Biome community is saving in one year - an incredible 6.7 million single use pastic items by using their reusable cups, bottles, straws and bags. And that did not include all the other reusables. We call it #thepowerofone

Tracey Bailey, Founder of Biome

B Corporation

B Corp logo After rigorous scrutiny of our business, we are proud to have achieved B Corporation certification, joining the ranks of world changing businesses such as KeepCup, Patagonia and Klean Kanteen, and we are the first retailer in Australia to do so. For 14 years, we have relentlessly built a business that supports employees, suppliers, community and the environment. Our business protects the environment via an ethical and innovative retail model that empowers customers to make a difference to themselves and the planet.

B Corporation is a non-profit that assesses a company’s governance, environmental and social impact, and certifies businesses on their ability to create value for all stakeholders, not only shareholders. Other B Corp brands at Biome are: Tom Organic, Badger.

How we put sustainability into action

  • Paying for GreenPower for our locations, plus energy efficient lighting.
  • Offsetting the environmental impact of shipping our online parcels by donating to Greening Australia's Reef Aid program (video below).
  • Recycling across the business including sending all soft plastics packaging to RedCycle for recycling.
  • In store recycling program to take responsibility for end of life of the products we sell, including beauty packaging. See what you can recycle here >
  • Re-using all materials for packing orders in our warehouse.
  • Fitting out our stores with recycled, repurposed, and no VOC materials.
  • Seeking packaging free products from our suppliers.
  • Living our belief in simple, waste free products, by offering raw ingredients for you to make your own skin care, cosmetics and cleaning products
  • Stocking products that are Made to Last a Lifetime.
  • Offering replacement parts for the products we sell wherever available.
  • Cash for Bags scheme - bring any paper bags with handles suitable to be used again in to a Biome store and we give you 20 cents!  Biome's reuses these bags for store customers.
  • Using BPA-free docket printer paper in our stores.

Reef Aid 

Biome helps offset the environmental impact of shipping our online parcels by donating to Greening Australia's Reef Aid program.  Keeping plastics out of our oceans is a big part of what Biome does, so we felt it appropriate for us to help the Great Barrier Reef.  Our donation enables Reef Aid to restore coastal wetlands to reduce sediment and improve water quality, which strengthens the resilience of coral to recoverfrom damage caused by global warming.

Some of the many ways we support community

  • Donations to many school waste free lunch and composting programs.
  • In store gift wrapping contributions given to Ipwich Koala Protection Society.
  • Kiva micro loans lending group
  • Adopting Orangutans, Koalas and helping other wildlife groups.
  • Becoming a Palm Oil Investigations Approved brand to help support their work.

See the list of many organisations we have supported over the years » Biome beCAUSE

Palm Oil Investigations Approved

ipswich koala protection society

greening australia logo


In the news

We are very grateful for the media who helped to spread the word about sustainable and ethical choices by telling the story of Biome.  Here is a great feature about Biome's motivation and achievements by the independent magazine Peppermint, whom we admire for their sustainability focus » "Be the Change".  Find other » media coverage highlights.

What is a biome?  How do you pronounce Biome?

A "biome" is an inter-connected ecological community of plants and animals that exists in harmony within a geographical and climatic zone. Our planet is a wonderous patchwork of biomes, like the desert, the Great Barrier Reef and the rainforest. In fact, the planet itself is one large biome.  We draw on this inspiration with our business, learning to exist in harmony with all who share our planet.

We love the many ways you pronounce Biome, but officially it is pronounced bye-oh-m (rhymes with 'home').

Some of our favourite inspiring words

“We have a choice to use the gift of our lives to make a difference. 
It’s up to us to decide what kind of difference we’re going to make.”

Dr. Jane Goodall

"If we do not do something and we keep dirtying our planet, we will end to destroy it...
If I have the possibility, I want to contribute to go in another direction." 

Italian pianist, Ludovico Einaudi who composed and performed "Elegy for the Arctic"
on a floating platform in the Arctic Ocean against the backdrop of the the Wahlenbergbreen Glacier, in conjunction with Greenpeace.

"Buy Less.  Choose Well.  Make it Last." 

Vivienne Westwood