Biome Online Members' Program

Our way of saying thank you for the many ways you make a difference to our fragile planet. We know you'll enjoy the rewards!

It's easy to join - simply create an account as you proceed through checkout, or sign up right now here >

Online Member Benefits

  • FREE standard shipping on orders over $75 (T&Cs apply)
  • You earn a voucher worth 5% of your purchases every time you shop*
  • Save your shopping cart for later and track purchase history, which makes shopping easier
  • Earn a voucher for every product review you write. Product must have been purchased from Biome. Maximum of 10 vouchers redeemed per order. (offer may change)
  • Participate in our Refer a Friend program: Give $5 and Get $5!
  • Receive our weekly email newsletter that always has exclusive special offers

*Online members receive vouchers for 5% of the value of all full priced goods you purchase, which can be redeemed the next time you shop online within 12 months.  To redeem your voucher, log back in to your account and convert your points to a voucher.  Please note, that the voucher is valid for use only within 12 months from the date of the purchase that generated the points. See more instructions below.

Please add "" to your 'safe senders list' so that you don't miss our specials.

Please note the Terms & Conditions below.

How to Redeem Your Points

Please log in to MY ACCOUNT on the top menu bar, then click on "My loyalty points".  Choose to "Transform your points into a voucher".  Below that you will now see "Vouchers from my loyalty points".  To apply the voucher at online checkout, simply enter the code that starts with FID (the voucher code should actually appear for you at checkout and you can simply click on it and add).


Terms & Conditions

1. Biome reserves the right to change any of the Members' rewards offered, these terms and conditions, or to end this program at any time, including cancelling any vouchers already issued. 2. You have 12 months to convert reward points to a voucher and to use that voucher from the time of the purchase that generated those points.  3. If you do not shop again within 12 months, all points will expire and will no longer generate a voucher of any value. 4. Points are not accumulated on discounted/sale items.  5. By becoming a Member, you are agreeing to receive our email newsletter.  You can unsubscribe from this email at any time, but you will therefore no longer receive the exclusive offers. 6. We may email you from time to time regarding your Reward points balance and matters related to the Member's reward program.


Keeping your details up to date

Please make the changes under My Account.



We are privileged to have you as part of our customer program and your privacy is precious to us. Your details will never be shared with any one else. At the end of each e-news will be an 'unsubscribe' link should you wish to stop receiving our news.


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