Visit our stores

Visit a Biome Eco Store

For more information about product availability in store, recycling, store addresses and phone numbers, please scroll down.

Latest news


Our previous 'Bonus Card' system has ended.  You can now download a Member Pass to save to your phone.

Any stamps for visits have been replaced by access to ongoing special offers!

Before your next visit, please save the pass to the Wallet or App on your phone so we can scan it at checkout.


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Project Zero Coffee Bar is open at our Balmoral store

That's right, coffee is now being poured at our Balmoral store!  We're on a mission to do coffee differently, with as little waste as possible. That starts with no single use coffee cups, so please remember to BYO, or use our free mug library, or purchase one in store and receive two free coffees.
Read all about it here >  

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COVID-Safe in Stores

A huge thank you to everyone who has supported us with your purchases and kindness.

Please follow these hygiene measures:

  • Please stay home if unwell.
  • Hand sanitiser: as you enter and before touching any products.
  • Distance: Keep 1.5 metres distance from all other people in store.
  • Wear a mask where required.
  • Payment: Card preferred.
  • Testers: Please hand sanitise before touching, and only use the cotton buds supplied to touch the product. Fingers, face or other skin must not come into contact with the contents of the tester.

accepting clean containers to be filled from our bulk beauty bar

The containers must be spotlessly clean and given to our team to fill for you. Please do not serve yourself.

accepting recycling in store & BY POST

All containers must be cleaned out and separated into the various types of product, especially all toothbrushes and toothpaste in one bag, and all beauty/cosmetics packaging in another. Our team are not able to touch the items. Please do not bring in any PET plastic bottles such as shampoo or liquid soap, as these can be placed in your household recycling bin.  Find out here everything you can bring in to our stores or post to us >

We look forward to welcoming you in store soon.

Tracey & the Biome Team

Stock Availability in Store

Please note that our stores can not hold everything you see online. If you need something specific and are travelling to visit, please call the store to make sure it is in stock and put on hold for you.

Slow Fashion at Paddington and Southport

We have selected slow fashion ranges available for you to try on at Paddington and Southport. Veja shoes are available to try on at Indooroopilly, Paddington and Southport.

Returns to Store

Should you have any issues with items purchased in store, please return to the store, or call the store at the phone numbers below. We offer 45 day returns for change of mind, with some exceptions for some types of products - please also see our RETURNS INFO HERE >

Store Locations & Opening Hours


Brisbane City
Milton warehouse – Click & Collect only

gold coast



Burwood East

Biome Indooroopilly

Level 3, Indooroopilly Shopping Centre, 322 Moggill Road, Indooroopilly, Queensland
Telephone: 07 3378 9458

Opening hours
Monday to Friday: 9am-5.30pm (Thursdays to 9pm)
Saturday: 9am–5pm
Sunday: 10am–4pm
Closed on some National and Queensland Public Holidays.

Closest parking is off Musgrave Road entering into Gate 3, which brings you on to Level 3.

Biome Brisbane City

33 Adelaide Street, Brisbane, Queensland
Telephone: 0490 949 485

Opening hours
Monday to Friday: 8:30am–5:30pm (Fridays to 6pm)
Saturday: 9am–5pm
Sunday: 10am–3pm
Closed on National and Queensland Public Holidays.

Closest parking is under King George Square. Car park on Wickham Terrace has the cheapest rates during the week (enter off Turbot or Creek Streets). Many city car parks have cheaper flat rate after 4pm and on weekends.

Biome Paddington

2 Latrobe Terrace, Paddington, Queensland
Telephone: 0400 735 536

Opening hours
Monday to Friday: 9am–5pm 
Saturday: 9am–5pm
Sunday: 10am–4pm
Closed on National and Queensland Public Holidays.

Customer car park at the rear of the building off Given Terrace.

Biome Balmoral & COFFEE BAR

216 Riding Road, Balmoral QLD
Telephone: 07 3399 3040

Coffee served 7am to 2pm, Tuesday to Saturday ; 9am to 2pm Sunday.

Opening hours
Monday-Friday: 9am-5pm
Saturday: 9am–5pm
Sunday: 10am–3pm
Closed on National and Queensland Public Holidays.

Under our building off Barton Road.

Biome Southport

Shop 3D, The Brickworks Centre, 107 Ferry Road, Southport, Queensland
Telephone: 07 5503 1715

Opening hours
Monday to Friday: 9am-5pm
Saturday: 9am–5pm
Sunday: 9.30am–3pm
Closed on National and Queensland Public Holidays.

Free parking is available in The Brickworks Centre car park.

Biome Burwood

T14 Burwood Brickworks, 70 Middleborough Road, Burwood East, Melbourne, Victoria
Telephone: 0480 204 184

Monday: 9:30am-5:30pm
Tuesday: 9:30am-5:30pm 
Wednesday: 9:30am-5:30pm
Thursday: 9:30am-5:30pm
Friday: 9:30am-5:30pm
Saturday: 9am-5pm
Sunday: 11am-4pm

Customer car park under and around the centre.


51 Douglas Street, Milton, Queensland
Telephone: 1300 301767

Opening hours
Monday to Friday: 9am–4.30pm
Saturday: 9am - 1pm
Sunday: CLOSED
Closed on all National and Queensland Public Holidays.

Some customer parking bays outside our door and 2 hour free parking in street.