Visit a Biome Eco Store
PADDINGTON STORE IS CLOSED ON TUESDAY, 10 MAY FOR STOCKTAKE.
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For product availability in store, recycling, store addresses and phone numbers, please scroll down.
Click & Collect - available from all stores except Burwood Melbourne. For fastest pickup, please select our Milton warehouse at 51 Douglas Street. Our new warehouse was affected by the recent storms, so we are located temporarily back at 51 Douglas Street!
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NEW :: IN STORE PAPERLESS REWARDS PROGRAM
Our previous 'Bonus Card' system has ended. You can now download a Member Pass to save to your phone. Any stamps for visits have been replaced by access to ongoing special offers!
Before your next visit, please save the pass to the Wallet or App on your phone so we can scan it at checkout.
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Can I BYO containers to refill in store?
The containers must be spotlessly clean and given to our team to fill for you. Please do not serve yourself.
Recycling in store & by post
All containers must be cleaned out and separated into the various types of product, especially all toothbrushes and toothpaste in one bag, and all beauty/cosmetics packaging in another. Our team are not able to touch the items.
Please do not bring in any PET plastic bottles such as shampoo or liquid soap, as these can be placed in your household recycling bin. Find out here everything you can bring in to our stores or post to us >
Stock availability in store
Please note that our stores can not hold everything you see online. If you need something specific and are travelling to visit, please call the store to make sure it is in stock and put on hold for you.
Slow Fashion at Paddington and Southport
We have selected clothing and shoe ranges available for you to try on at Paddington and Southport.
Returns to store
Items purchased in store: please return to the store, or call the store at the phone numbers below.
Online purchases: stores can not give a refund on the spot. They can accept the items to be sent back to our online team, who will process the refund in 5 to 7 days.
We offer 45 day returns for change of mind, with some exceptions for some types of products - please also see our RETURNS INFO HERE >
Store Locations & Opening Hours
Brisbane
Milton warehouse – Click & Collect only at 51 Douglas Street.
Indooroopilly
Brisbane City
Paddington
Balmoral
gold coast
melbourne
Biome Milton - CLICK & COLLECT ONLY
Collect from 51 Douglas Street, Milton, Queensland.
Telephone: 1300 301767
Opening hours
Monday to Friday: 9am–4.30pm
Saturday: 9am - 2pm
Sunday: CLOSED
Closed on all National and Queensland Public Holidays.
Parking
Easy car parking on our premise, with bays right outside our door.
Biome Indooroopilly
Level 3, Indooroopilly Shopping Centre, 322 Moggill Road, Indooroopilly, Queensland
Telephone: 07 3378 9458
Opening hours
Monday to Friday: 9am-5.30pm (Thursdays to 9pm)
Saturday: 9am–5pm
Sunday: 10am–4pm
Closed on some National and Queensland Public Holidays.
Parking
Closest parking is off Musgrave Road entering into Gate 3, which brings you on to Level 3.
Biome Brisbane City
33 Adelaide Street, Brisbane, Queensland
Telephone: 0490 949 485
Opening hours
Monday to Thursday: 9am–12.30pm and 1pm–5pm.
Friday: closing at 4pm
Saturday: 9am–5pm
Sunday: 11am–3pm
Closed on National and Queensland Public Holidays.
Parking
Closest parking is under King George Square. Car park on Wickham Terrace has the cheapest rates during the week (enter off Turbot or Creek Streets). Many city car parks have cheaper flat rate after 4pm and on weekends.
Biome Paddington
2 Latrobe Terrace, Paddington, Queensland 
Telephone: 0400 735 536
CLOSED on Tuesday, 10 May
Opening hours
Monday to Friday: 9am–5pm
Saturday: 9am–5pm
Sunday: 10am–4pm
Closed on National and Queensland Public Holidays.
Parking
Customer car park at the rear of the building off Given Terrace.
Biome Balmoral
216 Riding Road, Balmoral QLD
Telephone: 07 3399 3040
Opening hours
Closed on Mondays.
Tuesday to Friday: 9am–12.30pm and 1pm–5pm.
Saturday: 9am–5pm
Sunday: 10am–4pm
Closed on National and Queensland Public Holidays.
Parking
Under our building off Barton Road.
Biome Southport
Shop 3D, The Brickworks Centre, 107 Ferry Road, Southport, Queensland
Telephone: 07 5503 1715
Opening hours
Monday to Friday: 9am-5pm
Saturday: 9am–5pm
Sunday: 10am–3pm
Closed on National and Queensland Public Holidays.
Parking
Free parking is available in The Brickworks Centre car park.
Biome Burwood
T14 Burwood Brickworks, 70 Middleborough Road, Burwood East, Melbourne, Victoria
Telephone: 0480 204 184
Monday: 9:30am-5:30pm
Tuesday: 9:30am-5:30pm
Wednesday: 9:30am-5:30pm
Thursday: 9:30am-5:30pm
Friday: 9:30am-5:30pm
Saturday: 9am-5pm
Sunday: 11am-4pm
Parking
Customer car park under and around the centre.
