Biome ships to NZ, USA, Canada, UK and elsewhere!

Unfortuantely international postage services have been affected by the Coronavirus and delivery to some countries is currently not available. For Coronavirus international shipping updates, and if your destination is affected, please see here.

Our easy and reliable international service includes tracking with delivery in approximately 4 to 10 business days. Free shipping does not apply for overseas orders. 

Please note: International purchases are free of GST (sales tax/VAT) and thus the price of most items will be reduced by 10% at checkout!  All of our standard conditions for returns and exchanges apply for international orders. See customer service page for full details. All prices here are in Australian dollars.

International flat rate shipping for orders up to 2kg

  NZChinaRest of AsiaUSA/CanadaPacific IslandsUK/IrelandEuropeRest of World
Up to 2kgA$15A$25A$28A$30A$33A$36A$40A$48

How does it work?

When you place your order at checkout and have entered the international delivery address your final shipping cost will be displayed. Proceed through checkout as usual. Once your order has been placed it will ship with 1 to 2 business days. Please note: we only provide PayPal as a payment method for international orders.

Please note that you may have to pay import duties depending on your country's import laws. UK - please note: if you are sending a gift to or ordering from the UK, the recipient will be charged VAT when the item/s are valued over £39 (for gifts) or £15 (other goods). See here for more information: GOV.UK importing by post.

Please note below also items that we are not able to ship internationally.

We ship to USA, Canada, most of Asia, UK and European Union countries. We do not ship to European countries outside the EU, Russia, Africa, South and Central America.

How much do orders over 2kg cost to ship?

Please note that these charges will automatically display at checkout based upon the weight and destination of your order.  All prices here are in Australian dollars.

NZChinaRest of AsiaUSA/CanadaPacific IslandsUK/IrelandEuropeRest of World

Example weights of products

Skin care: you will be able to order multiple skin care items and makeup for a parcel under 2kg (most range from 100g to 250g each, makeup is around 50g each)

Planetbox: Shuttle 515g, Rover 1.2kg, Launch 1.5kg

Camphor Laurel cutting boards: small 450g, medium 950g, large 1.7kg

Non-stick cookware:  average pan 1.5kg, Sets 6.8kg

Palm Leaf disposable plates: bowls 350g, small plates 800g, dinner plates 1.5kg

Sheet sets: 4.5kg

What items cannot be posted overseas?

We cannot ship the following items overseas:

  • Ceramic Water Purifiers
  • Liquid or powder cleaning products
  • Some food items
  • Seeds

Terms & Conditions

  • It is your responsibility to advise us should an order delivery be late, incorrect or damaged. Please contact us immediately on Should an order be lost in transit, damaged or incorrect, we may not send replacement items immediately. Replacement items will be despatched according to our discretion following our investigations.
  • We do not accept liability for any loss or damage arising from items lost, stolen or damaged after delivery has taken place.
  • We will not be held liable for any loss or damage resulting from late delivery.
  • The payment of all import duties and VAT in your country are your responsibility. Please check the rules for your country.

Overseas Returns & Exchanges

All of our standard conditions for returns and exchanges also apply for international orders. Please see our FAQ page for full details and instructions.