Ice Pack & Liner for Chocolate Shipping

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Save the waste of chocolate melting in transport. Add one of these gel ice packs and thermal liners to your order. They're reusable, and both can be returned to us for re-use, or recycled via REDCycle.

For use with EXPRESS delivery only. Stays cold approx. 18 - 24 hours.

Please note that we are unable to refund or replace if chocolate is heat affected or melts in transit.

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More information

This special packaging is intended to reduce the chance of chocolate melting in transit, but is not a guarantee.

For use with EXPRESS delivery. Stays cold approx. 18 - 24 hours.

Due to postage times if EXPRESS delivery is not selected we cannot guarantee that chocolate will arrive in good condition.

Also, we do not ship any order with the ice pack included on a Friday to avoid the parcel sitting in warehouses over the weekend.

We have chosen these ice packs and liner to help avoid the waste of chocolate melting due to the warm Australian weather. We aim to reduce unnecessary food waste and extra carbon miles when having to re-send goods.

Although these packaging materials do contain plastic we have been careful to select options that are reusable, durable, and ultimately recyclable via REDCycle.

The ice pack in particular you can use again and again for work and school lunches.

Gel Ice Pack

Made from a water based gel refrigerant which is sealed in a heavy duty 100% Recyclable LDPE strong plastic outer tubing. Filled with a non-toxic gel mix, reusable and long lasting. At the end of its life, the outer plastic is recyclable at any REDcycle bin located in supermarkets across Australia.

Thermal Carton Liners

Made of an insulating metalised polyester bubble material designed specifically to insulate heat sensitive goods whilst in transport. The metalized layer (EnviroTherm) has been manufactured utilising up to 20% recycled content and is 100% recyclable at any REDcycle bin located in supermarkets across Australia.

If possible, please return for us to re-use by posting to Biome, 51 Douglas Street, MILTON Q 4064, or drop into a Biome store.

Produce Bag

To absorb any condensation during transit we have wrapped the ice pack in a Biome Organic Cotton Multi-Purpose Produce Bag. They are great to use for produce when shopping, as a laundry bag and many other things.

This is a little additional gift from us that we hope you enjoy!

Shipping

We are shipping orders in 1 to 2 working days. Express orders placed by 10am are sent same day. Please note that Australia Post is taking longer than normal to deliver, including express is not always next day. Thank you so much for supporting us.

45 day returns: If you are not satisfied with a product that you ordered online (*exceptions below), you are welcome to return it to us within 45 days, unused, unworn, and in a pristine saleable condition with the original labels attached, packaging and we will refund your cost of goods - you can either post back to us or return to one of our stores. Items marked 'Final Sale' can not be returned unless faulty.

*with the exception of skin and body care, makeup, food, underwear, earrings, and custom order items, which can not be returned for change of mind.

Standard: Normally our orders leave within 24 hours from Brisbane (Monday - Friday). Orders will arrive in 2 to 7 days depending on destination. Standard Australian shipping is free on orders over $75. Shipping for orders under $75 is $9.95, or $6.95 for delivery to SE Qld postcodes 4000-4299, 4500-4549.

Express: place orders by 10am. Orders generally arrive next day if you are in the Australia Post Next Day Delivery network and subject to Australia Post fulfilling its guarantee. Only available for orders up to 4kg (excludes bulky/heavy items such as Bokashi bins, cleaning products and large size items to areas outside Brisbane unless you wish to pay the total Australia Post Express Post charge).

Click & Collect: simply choose your store pick up location at checkout and we will arrange for your order to be there within 3 to 4 working days (1 working day for Milton warehouse) for free. Please wait until you receive an email or text to advise that your goods are ready to be collect.

International: Flat rate shipping from $15 for orders up to 2kg. We ship to NZ, USA, Canada, UK/Ireland, China, Europe (EU) and other countries. International orders are not subject to sales tax, so most prices are less 10% when purchased from overseas. The final cost of shipping is shown at checkout once you have added your delivery location.

See full details on shipping here >

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Ice Pack & Liner for Chocolate Shipping

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