Opportunities with Biome

Biome Eco Stores is one of Australia's leading planet and people-friendly retail businesses with both an online store and six physical stores in Brisbane, Southport and Melbourne.  Our vision is to preserve a safe, healthy environment on this wonderous planet for now, and for those who come after us.  We have been operating since 2003 at the forefront of eco-living trends.  

You can read more about our vision and the values we live by here >

Biome Retail Area Manager

Role & responsibilities:

  • Ensure the efficient operation of Biome's retail stores to achieve optimal results in sales targets, KPI's, store presentation, visual merchandising, stock levels, wage control and shrinkage.
  • Motivate the store teams to achieve those outcomes.
  • Closely monitor store performance, acknowledge outstanding results, and identify any areas of missed opportunity.
  • Effectively manage wage costs in the stores.
  • Guide and support our Store Managers to maintain brand consistency: instill our vision and values, maintain the highest level of customer service standards, pristine store presentation; implement and develop company-wide retail procedures and policies.
  • Actively mentor Store Managers to maintain high team morale and encourage the training and development of their store teams, and implementation of regular performance reviews.
  • Ensure diligent OH&S management.

Benefits & culture:

  • A competitive salary + super + allowances.
  • Staff discount.
  • Be a part of Biome leadership team to collaborate on company strategies and direction.
  • Work with passionate individuals wanting to enhance the well-being of our customers and our planet.
  • Training & development to grow your career.

Requirements:

A commitment to Biome's vision to preserve a safe, healthy environment on this wondrous planet for now, and for the future, is fundamental. You will also have a keen interest in sustainable living and ethical retailing.

Two or more years Area Management experience in a fast-paced retail environment is essential - only candidates with prior experience in a similar role will be considered.

We seek a person with exceptional inter-personal and leadership skills, who brings kindness, along with the desire to nurture, develop and champion the best in our store managers and team; and, who has the ability to build strong working relationships across the business.

  • Proven track record in establishing, monitoring and improving retail KPIs.
  • A ‘Make it Happen' attitude and problem solving approach.
  • The ability to think strategically to identify missed opportunities.
  • Experience with stock control and visual merchandising.
  • Experience with effectively managing a roster and wage control.
  • High level communication and organisational acumen.
  • An innovative approach to retail management and a passion for developing our ground-breaking retail brand.

Role parameters

  • Part time: 3 days (22.5 hours) per week.
  • Area includes 6 stores – Brisbane metro, Gold Coast and Burwood, Victoria.
  • Will involve travel around South East Queensland and interstate.
  • Head office: Milton Qld
  • Reports to Biome founder and CEO.

How to apply:

Please send your application to careers@biome.com.au, including:

  • Your resume outlining your relevant retail area management experience, and including two referees.
  • A cover letter outlining:
    • Your knowledge and understanding of the Biome brand
    • Your personal philosophy on retail management – the fundamentals and the future.
    • Your earliest possible start date
    • Your salary expectations
Applications close: Sunday 29 November 2020
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Christmas Casual positions – Stores in Brisbane, Southport, Burwood East (Vic) and our Brisbane Online Centre

To be considered for Christmas Casual positions, you need to be fully available between 1st December and January 31st. We will be flexible with short pre-planned holidays, but full availability is preferred. 

We start our training for Christmas casuals in September and October.

What we look for in Online Centre staff

  • Keeping items safe in transit: each item needs to be treated in the appropriate way. You need good attention to detail and an ability to learn new procedures.
  • Delighting our online customers: it is important to deliver quality service via an online order. You need to care about the package your customer will ultimately open.
  • Working in a team: our online staff need to help each other meet their shift goals. You will receive support from supervisors of course, but we also need you to be quite proactive. Ask questions to ensure you deliver the best results.

What we look for in retail staff

  • Confident communication with a diverse range of people.
  • A keen interest in sustainable, ethical living. 
  • An understanding and appreciation of high level customer service.
  • Kindness - for your customer and your team.

To apply for these positionsfill in your details here

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General recruitment – register your interest in future positions

We are often seeking new team members for a variety of roles with Biome. Customer service is an essential part of the Biome experience, and we carefully select our staff ambassadors to deliver all that Biome offers as part of our low tox, zero waste and ethical journey.

We are the proud employer of junior and senior retail staff, warehouse staff, retail managers, and head office personnel. We also offer short term internships to university students in the areas of marketing and public relations. A number of our current management team started as junior retail staff, and Biome offers genuine career opportunities for individuals seeking to embrace ethical lifestyle choices.

We are happy to hear from you at any time throughout the year, however specific job openings will also be advertised below on this page.

Please register your 'Expression of Interest' and fill in your details here

See more about Biome, Biome in the newsBiome is a smoke free and synthetic fragrance free workplace.


 

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