Biome ships to New Zealand, UK, USA and elsewhere!

Our easy and reliable international service includes tracking with delivery in 4 to 8 business days. Free shipping does not apply for overseas orders.

Please note: International purchases are free of GST (sales tax) and thus the price of most items will be reduced by 10% at checkout.

All of our standard conditions for returns and exchanges apply for international orders. See customer service page for full details.

International flat rate shipping for orders up to 2kg

 NZOceaniaAsiaChina (Hong Kong)North AmericaUK/IrelandEurope
Up to 2kg $15 $21 $23 $25 $30 $36 $39

We ship to USA, Canada, most of Asia, UK and European Union countries. We do not ship to European countries outside the EU, Russia, Africa, South and Central America.

How does it work?

When you place your order at checkout and have entered the international delivery address your final shipping cost will be displayed. Proceed through checkout as usual. Once your order has been placed it will ship with 1 to 2 business days.

Please note that you may have to pay import duties depending on your country's import laws. UK - please note: if you are sending a gift to or ordering from the UK, the recipient will be charged VAT when the item/s are valued over £36. See here for more information: GOV.UK importing by post.

Please note below also items that we are not able to ship internationally.

How much do orders over 2kg cost to ship?

Please note that these charges will automatically display at checkout based upon the weight and destination of your order.

 NZOceaniaAsiaChina (Hong Kong)North AmericaUK/IrelandEurope
2kg - 2.5kg $23 $53 $50 $45 $52 $62 $62
2.5kg-3kg $25 $56 $54 $49 $56 $66 $66
3kg-3.5kg $26 $60 $57 $34 $60 $69 $69
3.5kg-4kg $28 $64 $61 $56 $63 $73 $73
4kg-4.5kg $30 $68 $65 $60 $67 $76 $76
4.5kg-5kg $32 $72 $69 $63 $70 $80 $80
5kg-5.5kg $38 $76 $73 $66 $74 $83 $83
5.5kg-6kg $38 $80 $76 $70 $78 $87 $87
6kg-6.5kg $38 $84 $80 $73 $82 $90 $90
6.5kg-7kg $38 $88 $83 $76 $85 $94 $94
7kg-7.5kg $46 $92 $87 $79 $89 $98 $98
7.5kg-8kg $46 $96 $91 $82 $93 $101 $101
7kg - 9kg $46 - - - - - -
9kg - 11kg $54 - - - - - -

Example weights of products

Goodbyn - Bynto (small) lunchbox 300g, Hero lunchbox 500g

Planetbox – Shuttle 515g, Rover 1.2kg, Launch 1.5kg

Camphor Laurel cutting boards - small 450g, medium 950g, large 1.7kg

Non-stick cookware - average pan 1.5kg, Sets 6.8kg

Palm Leaf disposable plates - bowls 350g, small plates 800g, dinner plates 1.5kg

Sheet sets 4.5kg

What items cannot be posted overseas?

Unfortunately we cannot ship the following items overseas:

  • Ceramic Water Purifiers
  • Liquid or powder cleaning products
  • Some food items
  • Seeds

Terms & Conditions

  • It is your responsibility to advise us should an order delivery be late, incorrect or damaged. Please contact us immediately on shop@biome.com.au. Should an order be lost in transit, damaged or incorrect, we may not send replacement items immediately. Replacement items will be despatched according to our discretion following our investigations.
  • We do not accept liability for any loss or damage arising from items lost, stolen or damaged after delivery has taken place.
  • We will not be held liable for any loss or damage resulting from late delivery.

Overseas Returns & Exchanges

All of our standard conditions for returns and exchanges also apply for international orders. Please see our customer service page for full details and instructions.


 

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