Visit our stores

Visit a Biome Eco Store

For product availability in store, recycling, store addresses and phone numbers, please scroll down.

Click & Collect - available from all stores and can take 2 - 5 days depending on location. More info here >  For fastest pickup, please select our Milton warehouse at 37 Douglas Street.  

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Download a Member Pass to save to your phone. 

Before your next visit, please save the pass to the Wallet or App on your phone so we can scan it at checkout.


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Can I BYO containers to refill in store?

The containers must be spotlessly clean and given to our team to fill for you. Please do not serve yourself.

Recycling in store & by post

All containers must be cleaned out and separated into the various types of product, especially all toothbrushes and toothpaste in one bag, and all beauty/cosmetics packaging in another. Our team are not able to touch the items.

Please do not bring in any PET plastic bottles such as shampoo or liquid soap, as these can be placed in your household recycling bin.  Find out here everything you can bring in to our stores or post to us >

Stock availability in store

Please note that our stores can not hold everything you see online. If you need something specific and are travelling to visit, please call the store to make sure it is in stock and put on hold for you.

Slow Fashion at Paddington and Southport

We have selected clothing and shoe ranges available for you to try on at Paddington and Southport. 

Returns to store

Items purchased in store: please return to the store, or call the store at the phone numbers below.

Online purchases: stores can not give a refund on the spot.  They can accept the items to be sent back to our online team, who will process the refund in 5 to 7 days.

We offer 45 day returns for change of mind, with some exceptions for some types of products - please also see our RETURNS INFO HERE >

Store Locations & Opening Hours


Milton warehouse – Click & Collect only.

Brisbane City

gold coast



Burwood East


Collect from 37 Douglas Street, Milton, Queensland.

Telephone: 1300 301767

Opening hours
Monday to Friday: 9am–4.30pm
Saturday: 9am - 2pm
Sunday: CLOSED
Closed on all National and Queensland Public Holidays.

Easy car parking on our premise, with bays right outside our door.

Biome Indooroopilly

Check out Indooroopilly store's INSTAGRAM >

Level 3, Indooroopilly Shopping Centre, 322 Moggill Road, Indooroopilly, Queensland
Telephone: 07 3378 9458

Opening hours
Monday to Friday: 9am-5.30pm (Thursdays to 9pm)
Saturday: 9am–5pm

Sunday: 10am–4pm
Closed on some National and Queensland Public Holidays.

Closest parking is off Musgrave Road entering into Gate 3, which brings you on to Level 3.

Biome Brisbane City

Check out the City store's INSTAGRAM >

33 Adelaide Street, Brisbane, Queensland
Telephone: 0490 949 485

Opening hours
Monday to Thursday: 9am–12.30pm and 1pm–5pm.
Friday: closing at 4pm
Saturday: 9am–5pm
Sunday: 11am–3pm
Closed on National and Queensland Public Holidays.

Closest parking is under King George Square. Car park on Wickham Terrace has the cheapest rates during the week (enter off Turbot or Creek Streets). Many city car parks have cheaper flat rate after 4pm and on weekends.

Biome Paddington

2 Latrobe Terrace, Paddington, Queensland
Telephone: 0400 735 536

Opening hours

Monday to Friday: 9am–5pm 
Saturday: 9am–5pm
Sunday: 10am–4pm
Closed on National and Queensland Public Holidays.

Customer car park at the rear of the building off Given Terrace.

Biome Southport

Check out Southport store's INSTAGRAM >

Shop 3D, The Brickworks Centre, 107 Ferry Road, Southport, Queensland
Telephone: 07 5503 1715

Opening hours

Monday to Friday: 9am-5pm
Saturday: 9am–5pm
Sunday: 10am–3pm
Closed on National and Queensland Public Holidays.

Free parking is available in The Brickworks Centre car park.

Biome Burwood

Check out Burwood store's INSTAGRAM >

T14 Burwood Brickworks, 70 Middleborough Road, Burwood East, Melbourne, Victoria
Telephone: 0480 204 184

Monday: 9:30am-5:30pm
Tuesday: 9:30am-5:30pm 
Wednesday: 9:30am-5:30pm
Thursday: 9:30am-6pm
Friday: 9:30am-5:30pm
Saturday: 9am-5pm
Sunday: 11am-4pm

Customer car park under and around the centre.