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Home>Biome rewards

Biome Reward Program

 

Our way of saying thank you for the many ways you choose to make a difference to our fragile planet.

We aim to create an inspiring and enriching experience and want to give you many reasons to be a part of that journey. We know you'll enjoy the rewards….

We like simplicity, so here's what is involved. There is no card and our communications are by email.

 

To join online

All customers who order online are automatically joined. When you make future purchases, we put them under your name and the points accumulate.

 

To join in-store

Please tell us BEFORE you make a purchase that you would like to join. We quickly enter your details and that purchase is immediately included. To accumulate future purchases you simply need to remember to tell us each time at checkout that you are in our Rewards program.

 

The Rewards

For every $500 you spend* online or in our Paddington or City stores (over any period of time) you will receive a $25 gift voucher ** Terms & conditions do apply - see below.

Any reward vouchers accumulated will be emailed every six months.

If you do not wish to provide us with an email address, then we will not be able to send your voucher by email. Therefore, we ask you to please check in store occasionally to see if a voucher has been issued.

Vouchers can be spent online or in store on any items except those on sale or discounted.

Receiving our e-newsletter will bring you more specials, invitations and extra benefits throught the year.

 

With this equitable system, doesn't matter if you spend $500 at once or over many months, you still receive the same Reward.

 

Keeping your details up to date

Please advise us in store that your email address or name has changed.

Online - please make the changes to your address when placing your order online.

Should you have any queries, please email us on info@biome.com.au.

 

Privacy

We are privileged to have you as part of our customer program and your privacy is precious to us. Your details will never be shared with any one else. At the end of each e-news will be an 'unsubscribe' link should you wish to stop receiving our news.

 

** Terms & conditions

  1. Biome Living Pty Ltd reserves the right to change the reward offered, the terms and conditions, or to end this program at any time.
  2. Reward gift vouchers must be spent in the entirety of the amount issued at once. Vouchers are not transferable and no part can be redeemed in cash.
  3. Vouchers must be used within three months of issue.
  4. Purchases of discounted nappy packages do not accrue towards your Rewards expenditure.
  5. Where a customer has purchased items on sale or discounted pacakges, those purchases may not acrrue towards your Rewards expenditure.
  6. This program does not apply to export, corporate or bulk order discount customers.